Delivery Information

Delivery Information

Manufacturing and Availability

Perforated sheet metal is manufactured to order by Fielden Metalworks Ltd. While a selection of our most common products is held in stock for immediate dispatch, the majority of perforated sheet is produced from unprocessed sheet material we have on hand. This approach gives you flexibility to specify material type, thickness, and perforation pattern, while still achieving relatively short lead times.

Estimated Lead Times

Dispatch times for in-stock items is typically 1-2 working days.

Typical manufacturing and finishing timeframes for made-to-order product is 5-7 working days.

Freight Options and Costs

Freight costs are calculated based on weight & volume to your required destination.

Perforated sheet metal is shipped on timber pallets and requires safe access for large trucks and suitable unloading equipment (e.g. a forklift). Hand unloading is not permitted by our freight provider. If these conditions are not met, delivery will be refused and re-delivery will be at the customer’s expense.

Customers can arrange their own freight if preferred. Just let us know via email that you have purchased your item for collection, and we will coordinate the dispatch with your carrier.

Delivery Areas

Our carrier delivers NZ-wide. If your freight address isn’t recognised at checkout, call us during business hours or email us for a next-business-day response, and we will organise your order.

will deliver within 1-2 working days for a South Island address and 3-5 working days for a North Island address.

Rural or remote deliveries may take a little longer at times.

Order Tracking and Updates

Tracking details will be sent to the email address provided at the time of purchase.

Our carrier offers online track & trace services, which can be checked using the details provided at dispatch.

If you have any delivery issues, please email sales@perforatedsheetmetal.co.nz for assistance.

Receiving and Inspection

Our carrier will deliver your perforated sheet metal product during business hours, and a receiver must be on site to accept delivery.

If your item arrives damaged, please inform us immediately by phone or email. Our carriers will honour a transit damage claim if we provide details within 5 working days, including reasonable particulars of the event.

If your item hasn’t arrived within 14 days of dispatch confirmation, let us know, and we will track it down or send a replacement.

Bulk, Special, or Trade Orders

Delivery arrangements for large or complex orders can be organised by emailing us.

Each order is processed separately on our website, but split shipments are possible. If you would like multiple items delivered in separate quantities, please email us after placing your online order to arrange something different.

For further assistance, please get in touch with us.